FAQs

General Information

Where is the Maldives ?

How do I get to the Maldives ?

Do I need a Visa to enter Maldives?

What is the weather like in Maldives?

What is the best time to visit Maldives?

 



Pre-Booking

What is the difference between a Resort, Hotel or Guest house?

How do I choose a Resort or Hotel?

Do you arrange flights to the Maldives?

Who arranges the Airport transfer?

Which Airport should I choose?

How do we travel from the Airport to the Resorts & Hotels ?

What is the distance from the Airport to the hotel?

What are the medical facilities available ?

Are there any special hotels that cater to traveler's with disability?



Reservation

How do I make a reservation?

How do I pay for my booking?

Is it possible to cancel a confirmed reservation?

How do I know my booking is confirmed?



After Booking

Would I get a voucher or receipt for my booking?

Would someone meet us at the Airport?

How would I identify the person I am supposed to meet?

Do I have to travel far to take my speed boat transfer or Seaplane transfer to the Resort Hotel?

What should I bring to the Maldives?

What is the Maldivian Electrical Voltage?

What do I wear during my trip in the Maldives?

Would there be a language problem?

What is the currency used in the Maldives?

Is International roaming available in the Maldives?

 



General Information

Where is the Maldives?
The Maldives is a group of 1200 coral islands that are located in the Indian Ocean to the South and South -West of India and Sri Lanka, respectively. It is about 4 hours flying time from Singapore on the east and 5 hours flying time from the Gulf region on the west.

How do I get to the Maldives ?
The best way to get to the Maldives is obviously by Air travel. A number of flights bothe Scheduled and charter operate to the Maldives. See our page www.exoticresortsmaldives.com/ flights to learn more about flights to the Maldives

Do I need a Visa to enter Maldives?
No, you do not need a prior Visa to enter Maldives. All travelers are give up to 30 day Visa upon arrival.. See more details on www.exoticresortsmaldives.com/maldives-visa-requirements-2.php

What is the weather like in Maldives?
Being located on the equator, the Maldives has a hot tropical climate, with plenty of sunshine and a high level of humidity. The temperature fluctuates between 24C to 30C. Maldives has two monsoons, the northeast monsoon occurring from November to April and is the dry and Sunny Season, while South west Monsoon from May to October is the Rainy season. Having said this, it is possible to get a number of Sunny days even during the rainy season, since the Maldivian rain spells last mostly around 3 to 4 days followed by a sunny period.

What is the best time to visit Maldives?
The best time to visit Maldives is during November to April when there are clear skies and it is dry. The visibility for diving is also high during this period. However for surfers it is the opposite , since the south west monsoon brings in the best waves, with the largest waves occurring in July and August.



Pre-Booking

What is the difference between a Resort, Hotel or Guest house?
In the Maldivian context these three categories of hotels has slightly different meanings. A Resort is a hotel on an uninhabited island where the whole island itself is the hotel. A Hotel in the Maldivian context is a hotel (a facility offering accommodation to Tourists) on an inhabited island, currently all hotels are located only on three islands. Male' , the capital, Hulhule Island, the Airport Island, and in Addu Gan. Guest Houses are offer fewer facilities and in general are of lower quality than those named as hotels.

How do I choose a Resort or Hotel?
Choosing the appropriate Hotel or Resort could be a bit of a challenge especially, with such large variety and options provided in the resorts. In order to lighten your task we have categorized the resorts in to the following categories , honeymoon, family, dive , luxury, spa and city Hotels. If you are unsure about choosing a resort, feel free to contact us , providing us as much details about your budget, your expectations and other requirements you may have, and our staff will provide you a few alternatives that would suit you. 

Do you arrange flights to the Maldives?
No, we do not provide flight bookings, since from our experience we have found that it is cheaper for you to purchase your flight from the point of embarkation on the journey or alternatively via the internet directly from the airline, which requires payment from the credit card of a traveler. Our page on flights to Maldives provides links to airline's websites

Who arranges the Airport transfer?
The Airport transfer's for all resorts would arranged by us in association with the resorts you book. It will be shown as a separate price or be included as part of the package. In case of Male' Hotels where you do not need meet and greet service we also provide Accommodation only rates , where by the travelers has the option of taking the ferry ( a boat bus) to Male by him/herself.

Which Airport should I choose?
Maldives has two International Airports. Male' Internatioanl Airport located a 10 minute boat ride from the Capital in the Middle of Maldives, and Gan International Airport located at the Sothern end of the country in Addu Atoll.The main international Airport known as Male' International Airport which would be the Airport that you should choose for all resorts except for resorts located in Huvadhu Atoll ( also known as Gaafu Alifu and Gaafu Dhaal Atoll) and Addu Atoll(Seenu Atoll) .
If you are coming to a resort located in Huvadhu Atoll or Addu Atoll you should choose the newly internationalized Airport of Gan International Airport. The importance of knowing the location of your Resort ( ie-name of Atoll) cannot be overemphasized when choosing your airport.

How do we travel from the Airport to the Resorts & Hotels ?
The Airport is located on a separate island and for all resorts & hotels ( excluding the transit hotel located next to the Airport) it would mean a transfer by speed boat or Seaplane is a necessity. For most resorts in North and South Male Atoll the mode of transport is Speed boat which should take no more than 45 minutes in most cases. For resorts in Ari Atoll and further away a scenic seaplane ride would get you there in 40 minutes. In the case of Resorts located further away from the International Airport, a domestic flight ( maximum 1 hour) and short speed boat ride would take you to your hotel.

What is the distance from the Airport to the hotel?
The Airport distances vary from hotel to hotel some are located only a few kilometers from the Airport which would mean a traveling time of less than 20 minutes by speed boat. Male is located only 2 kilometers from the Airport and a 10 minute boat ride would take you there.

What are the medical facilities available ?
Male, the capital has a good quality government Hospital as well as private Hospital. In some resorts there are inhouse doctors as well. If you are likely to need urgent treatment or require good medical care during your holiday, it is advisable to stay close to Male'.

Are there any special hotels that cater to traveler's with disability?
There are no particular Hotels that cater to traveller's with disability but all hotels will make accommodations to cater to disabled travelers.


 

Reservation


How do I make a reservation?
By clicking our book now reservation link, you will be prompted to fill various fields regarding your holiday and submit. We will get back to you shortly, our target is to serve all customers within 24 hours, however due to holidays and the difference in working hours you may experience delays in answering e-mails.

How do I pay for my booking?

There are three ways to make payment. You can pay by paypal (online instant payment)or by providing us Credit card details by fax or e-mail. Or alternatively if you are booking your holiday 90 days in advance you may pay by Telegraphic Transfer.

Is it possible to cancel a confirmed reservation?
Yes it is possible to cancel a confirmed reservation, but this is subject to the cancellation policy which may differ from hotel to hotel. If you are cancelling your booking close to your proposed arrival date most resorts and hotels would charge a cancellation penalty.

How do I know my booking is confirmed?
Once your booking is confirmed we will send you a "booking confirmation" with a booking reference number, stating clearly that your booking is confirmed together with the booking details. You should print this document and carry it with you. This is similar to the electronic ticket system practiced by International Airlines.


After Booking


Would I get a voucher or receipt for my booking?
Yes we would be providing you with a receipt and a booking confirmation, with a booking confirmation no. You could print these documents and keep it for your reference.

Would someone meet us at the Airport?
We ensure that all our clients are met at the Airport. The Airport Guest relation officer would then guide you to your mode of transportation to the Resort or Hotel.

How would I identify the person I am supposed to meet?
He would be outside the Arrival Hall carrying a board with your name or We would give you the stand number ( just outside the arrival hall) that you would need to go to. Take a look at the Airport Map.

Do I have to travel far to take my speed boat transfer or Seaplane transfer to the Resort Hotel?

No, The speed boats are located only just about 150 meters ( about a 2 minute walk) from the Arrival Hall. The Seaplanes are located on the airport Island as well and as you will be taken by Vehicle on a short ride ( about 5 minutes) to the Seaplanes.

What should I bring to the Maldives?
Clothes: Light Cotton wear, Tee Shirts, Beach wear, wrap arounds, cotton shirts & Shorts. Sandals is the ideal footwear.Other items include: Bathing Suit/ Swim wear, Sunglasses, Sunscreen Lotion, Hat or Cap. Mosquito Repllent. Electrical adapter

What is the Maldivian Electrical Voltage?
Maldives has 220 Volts electric power. If you intend to bring laptops or mobile phone, it is advisable to bring an electrical adapter that suits you electric pin of your device.

What do I wear during my trip in the Maldives?
Nude sunbathing is prohibited in the Maldives, even in Resort islands. A light T-shirt and a wrap around skirt over swimming trunks is recommended when visiting inhabited islands and the Capital. Swim wear in the resataurnts is not allowed even in resorts, and you would need a wrap around or T-shirt even in the restaurant during Breakfast & Dinner. For evening Casual wear is an appropriate choice.

Would there be a language problem?
English is widely spoken and understood, you will not have a problem in communicating in English. All resorts have at least one staff who can speak the following languages, German, Italian, French, Japanese & Chinese.

What is the currency used in the Maldives?
The currency used in Maldives is Maldivian Ruffiyaa. All resorts accept all major currencies. And in 99% of the country US dollar is accepted as payment.

Is International roaming available in the Maldives?
Yes the Maldivian Telecom companies have roaming agreements with a number of foreign Telecom Operators, hence you would be able to get roaming service in the Maldives.